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Q: What does it mean to be a Trane dealer?

A: A Trane dealer is certified to sell and install Trane heating and cooling products. Steve’s Heating & Cooling has received Trane top dealer awards and is the leader in Trane XL and Clean Effect sales in the Northern Kentucky area. We are also the 3-time recipient of the S.O.A.R. award, which is only given to the top overall Trane dealer in our region. You can count on us to bring you only the best in Trane heating and cooling! You can even find us on the official Trane website!

Q: How do Trane products make my home more energy efficient?

A: Trane offers Energy Star qualified products, programmable thermostats (meaning, you set the temperature and when the air or heat will kick on), and Trane also has some of the most energy efficient units in the market today.

Q: How do I install my ComfortLink or ComfortLink II system?

A: The ComfortLink line of products can’t be installed without assistance unless you are an HVAC specialist. A certified Trane dealer can help you install the system – click here for more information. (or feel free to call us with any questions at 859.795.2172.

Q: If I have a ComfortLink system, can I control my home’s heating and cooling by using my smartphone or tablet?

A: Yes. You can connect your home with your smartphone or tablet and control its thermostat. Learn more about the Nexia Home Intelligence program here.

Q: What makes Trane products so good? Are they reliable?

A: If they weren’t reliable we wouldn’t back them up! Yes, they are extremely reliable. All Trane products are tested to extremes in labs using a SEET lab (Systems Extreme Environmental Test). The products are put to frigidly cold temperatures and blazing heat and then repeated in two-week sessions to see if they can withstand the extreme temperatures. If a product doesn’t make it through the tests, it doesn’t make the cut and doesn’t get made.